If you have forgotten your login name and/or password, and your account is still active, you may request it sent to you by email. Just click the "Request a new Password" link at the bottom the Owner Login page and enter the email address you use on the website in the form. An email will be sent to you with your login name and a 4-digit system generated password (It may go to your junk folder). Once you login to your account you may reset your password (optional) on the Owner Information page (see info below).
There are three checklists on the Editing Listings page, which are the searchable settings for your listing (titled: Available Dates, Homes Features and Special Features.)
Check everything that applies to your property to help renters find your property based on their search criteria. If you don't check these items, the search feature will not find your property.
Keywords: Renters can search for specific terms used in a listing description (know as keywords). Consider including the model of your home (Lantana, Colony, etc.) and neighborhood name so that a renter searching for a specific floorplan or location will find it with a keyword search.
Your personal contact information, including your home address, phone number, email, and password are stored in the "Owner Information" section of your account. You may change any information (password, email addresses and phone numbers) except your login in name. Click the Submit Owner Information button to save your information. Note the following:
Use the red LOGOUT button at the top right of the tool bar towards the top of the screen. Be sure to save any changes and allow the page to fully refesh before you log out.
As time goes by we know you will want to add or change some information about your property. Whenever you make changes to your listing information you will need to "refresh" your browser program by using one of the "Refresh/Reload buttons" or use the F5 key (above the numbers row) or else you may be looking at older information and it will seem as though your updates are not getting through. Updates take effect the instant you press the "Save Property Information" button, so you are not waiting for us to do anything.
Two (2) photo edit sessions per listing (“batch” edits and uploads) are included in your annual subscription and may be used at any time during the annual subscription period. A "batch" or “edit session” is any number of photos submitted at the time, up to the max number allowed (based on your home type). You may purchase additional edit sessions at $25 each per occurrence, independent of the number of photos involved.
You may purchase addtional photos for your listing at the rates of 3 for $25 for the forst 3 and 3 for $15 up to the max of 20 photos total.
You must own the photos you submit to us. We will not accept copyrighted photographs.
We will resize, edit to improve photos as much as practical, and post your photos within 24 hours of receipt. We add a copyright notice to protect our labor investment. Once photos are posted we will confirm by email.
We accept photos in digital format in the following file types; .jpg, .bmp, .png and .zip (zipped files) as attachments as well as photos that are embedded in e-mails. We are not able to use photos that are embedded in .doc and .docx files, PDF files or sent via “photo sharing” accounts (like Dropbox), which require we create an account to access them.
There is a "hit counter" for your listing that can be accessed from inside your account on the Edit Listing page. It appears at the very bottom of the page as "Visitors". It is a cummulative total from the start of the original listing. It does not reset normally, so just record the value and the date for your notes if you wish to track the hits over time.
Your subscription includes a private website for your listing. To market a vacant property you would be wise to advertise on message boards and other classified outlets, pointing renters to your Photos to get the maximum benefit from having a private web site. Your ads will work best for you if you include these two lines:
Photos, Rates, Dates & Info at:
(where XXX is provided in your "Welcome" email - it is different from your property number on villagershomes4rent.com)
It is MOST important to use separate lines and that the www.ourhome4rent.com/XXX appears on a single line, no spaces or hyphens etc.
Ask the classified ad taker to use the largest font that will fit into the column width for these lines. When you have a renter, please EDIT your web info to change the Available Dates.
Your listing page includes a link to MapQuest (via a "new window") so renters can find the location of your street (it will not point to your exact address for security reasons). Newly built and in-development areas may not be in the MapQuest database at the time of subscription, but will link as soon as MapQuest has the data.
Listing order is prioritized based on the most recent update to each listing. Subscribers are encouraged to keep information current and may update up to 6 times (max) per 24-hour period.
It is not necessary to make a change to "bump" your listing to the top, but you must log in and click the “bump” button on the editing page to record an “update”.
Invoices for renewal will be sent by E-Mail to subscribers who are in good standing. The E-Mail will be sent on (or about) the 15th of the month preceding the expiration of your listing. It will list the expiration date within. Payments may be made by Credit Card (Visa, MasterCard or Discover) or by Pay Pal. Instructions are provided in the email. As the expiration date approaches a reminder notice will be sent if payment has not been received within a week of the due-date. We are not responsible for emails that are redirected to Junk or Spam folders as we have no way to know they are not in your inbox (check Junk and Spam folders regularly).
Your payment must be received on or before the expiration date of your account to preserve your grandfathered rate (there is no penalty for early renewal - the expiration date is advanced one year).
We remove listings at the Close-Of-Business on the expiration day. Owners with multiple rentals who wish to renew must renewal all rentals regardless of occupancy, intention to sell, or other factors. (We will clarify on a per-case basis.)
Returning listings are subject to current rates in effect plus a relisting fee.
We provide our subscribers with helpful tips and links covering a wide range to topics. Log into your account to access it using the "Subscriber Resources" link to the left above the Subscriber Message area.
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VillagersHomes4Rent® is a registered trademark of VillagersHomes4Rent, LLC.